Get In Touch

Contact SwitchAi Support

Need help? Reach out to us using one of the methods below. Include as much detail as possible (such as device type and OS version) so our team can resolve your query quickly.

Support Channels

Email Support

Drop us a line directly. We review all messages and typically respond in 24–48 hours.

switch.aiofficial@gmail.com →

In-App Chat

Access immediate help in the app menu. Ideal for quick configurations and syncing.

App → Settings → Help

Bug Reporting

Found a bug? Help us squash it by detailing device specifics, OS version, and reproduction steps.

Send details to our email channel.

Billing & Subscriptions

Subscriptions are processed via the Apple App Store or Google Play Store. To assist with inquiries, please forward your purchase receipts or transaction IDs to our email support.

Privacy & Data Subject Rights

If you wish to request data portability, check what information is held, or make custom privacy requests, contact us with "Privacy Request" in your email subject line.

Before contacting us, try this:

✓Check that you are running the latest version of the SwitchAi app.
✓For sync issues, log out and back in to refresh token context.
✓Verify your internet connection and verify if cloud status is online.